Return and Refund Policy

退換貨政策

DAOZENLIFE 玄凌道法致力於提供高品質產品。由於精油、香氛、茶品及相關商品屬於個人消費性商品，基於衛生、安全及品質考量，商品一經售出，原則上恕不接受退貨、退款或換貨。

以下情況除外：

• 商品於運送過程中損壞。
• 收到錯誤商品。
• 商品到貨時存在明顯品質瑕疵。

若發生上述情況，請於收到商品後 48 小時內 聯繫客服，並提供：

• 訂單編號
• 商品照片
• 問題說明

經確認後，本公司將視情況提供補寄、更換或退款服務。

聯絡方式

Email：info@daozenlife.

 
Return & Refund Policy

At DaoZenLife, we take great care in ensuring the quality and integrity of every product.

Due to the nature of our products, all sales are considered final. We do not accept returns or exchanges once an order has been delivered.

Refunds or replacements may only be provided under the following circumstances:

• The product arrives damaged during shipping.
• The wrong item was received.
• The product is defective upon arrival.

Any issues must be reported within 48 hours of delivery, accompanied by photographs and proof of purchase.

For assistance, please contact:

Email: info@daozenlife.com